Shipping & Returns

Expedition
1. We ship worldwide. Just buy and enjoy a first class service, we ship directly to your home.

2. After our processing time, your payment is processed, a tracking number (if any) to you 1-4 days after the meeting. Goods depends on the weight of your items and the destination. We charge customers more money with very little cargo.

3. We offer shipping insurance to protect your package against lost or damaged items. To report problems, we will help you solve your problems in a timely manner.

4.Flat rate shipping takes approximately 7-25 business days to reach the destination country in the world. However, they are that we can not control applicable regional differences, so we ask our customers to be patient.

a) In the United States, Canada, Australia customers, it takes about 7-14 days.
b) In the United Kingdom, France, Germany, Italy, Spain and most other European countries, you need 7-25 working days.
C). For customers in South America, it may take 15-30 days.
D). For other countries it may need 15-25 days.

5. For the standard shipping, it usually takes 6-10 days to most destination countries. The tracking number is usually one or two days after each point of delivery, we shipped the goods tracked. Sometimes there may be a slight delay and be detectable by the package for the appropriate transport company record (s). This is beyond our control, so we ask our customers to be patient.

6. For faster shipping, ship by DHL, the UPR or the other, depending on your position in order to speed up transport; the delivery time is 3-7 days.

Watch out:
What is the duration of the project?

When your order is received, each project will go through a strict quality control to ensure the quality of the product. Please note that the different items subject to different durations of treatment. Under normal conditions, the average processing time is 4 days (approx.) Depending on the operation of the project. For small orders, 2-7 days processing time, and many need 3-7 business days to process.

1. The distance more and more time, standard shipping and time to Hong Kong are affected.

2. The public annual leave China: New Year (usually in February) Chinese Labour Day (May 1 of each year), the Chinese National Day (October 1 of each year). Please note that the time of delivery in these times, services, where our logistics providers and service providers will be interrupted affected. It is often 3-4 days, sometimes delay. Sorry for the delay caused in the meantime, I urge you to be patient with our customers.

3. Processing time: To ensure the quality of the product, tutorsproject.eu ready for your items for shipment. Our strict quality control of products and items well packaged.

4. After the weight restrictions and size of the project in Hong Kong, all projects are considered. Some items can be sent only by standard shipping rates and fast transport speed. Sorry for the inconvenience.

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